CAPTURE WEBSITE LEADS 24/7
24/7/365 staffed website chat powered by AI
Never miss a website lead with our full-service AI chat solution.
Our distinctive fusion of AI and humans.
AI is consistent and flexible
Sensitive matters handled by agents
Built by your content, powered by our AI
In-depth data beyond your website
Sales funnels that convert through chat
Identify the sources of your most qualified leads
Seamless appointment setting
Your business is unique. So are our services.
We adapt and grow alongside your business as you scale.
24/7 chat agents
Live agents work in tandem with AI so conversations are handled efficiently, 24/7.
Built by your content
Our AI ingests your website data to provide accurate, business-specific answers.
Appointment Booking
We’ll book appointments for you and your clients directly on your calendar.
Appointment Booking
We’ll book appointments for you and your clients directly on your calendar.
Answer frequently asked questions
Create curated answers to your most important or tricky questions with Q&A.
Answer frequently asked questions
Create curated answers to your most important or tricky questions with Q&A.
Human hand-off
Our AI bot will transfer to one of your live agents when their assistance is needed.
Lead qualification
We pre-qualify so you only spend time with leads who are a good fit for your business.
New client intake
We’ll complete new intake forms so lead information goes directly to your CRM.
Easy-to-install
Our technology makes it easy to embed our chat widget into any website CMS.
Custom brand, color and placement
Choose how your chat widget looks on your website so it matches your brand design.
Custom brand, color and placement
Choose how your chat widget looks on your website so it matches your brand design.
Custom greetings
We answer calls using a personalized greeting that’s specified by you.
No-code playbook builder
Build simple to sophisticated conversational workflows with our no-code visual builder.
SMS text answering
Our AI agents can answer texts sent to your business to capture and screen leads.
Online dashboard
Access transcripts, train your AI bot, analyze data, and more.
Trusted by 3,000+ businesses
Your time is best spent on billable client work
Zipcom.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Zipcom.ai is an absolutely indispensable part of my business. My lead-to-client conversion rate is now about 50% thanks to their virtual receptionists.
Zipcom.ai is a plug-and-play intake process and a built-in sales machine.
I continue to be surprised with how we turn to Zipcom.ai more and more as we automate, optimize, and outsource our workflows.
We’ve been so happy with Zipcom.ai. Their customer obsession matches how we strive to deliver for our customers.
Predictable and affordable pricing
We have prices for small to large organizations and everything in between.
PLANS STARTING AT
Per
Month
$0.0395/Segment
Simple per-chat pricing, not per-hour or per-agent
Easy and predictable month-to-month pricing
No charge for spam or unwanted sales chats
No annual contracts
Our agents and AI harmoniously work to meet the rigorous demands of your business.
END-TO-END INTEGRATIONS
We play well with your software
Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
Frequently asked questions
After you sign up for Zipcom’s AI-staffed chat, we’ll work with you to design and install our chat widget.
To provide better answers to customer prompts and questions, Our AI ingests data from the website where the chat resides and can consider that information as part of its responses. That becomes incredibly powerful in providing coherent, accurate, and business- or product-specific responses — and delivered in a natural way.
You determine when and how you’d like our AI agents to answer your chats, customizing your chat to look and sound exactly as you’d like.
Once you install our chat widget on your website and our systems are connected, our AI agents will answer your website chats according to your instructions. You can monitor your conversations, adjust your instructions, and view chat transcripts directly from your Zipcom dashboard
Live chat is an online tool that allows businesses to communicate with website visitors and potential customers via direct messaging 24 hours a day, seven days a week. Rather than waiting for an email response, customers can open an on-screen live chat window and speak directly with agents in real time. Not only does live chat help customers, but it also benefits the business. With live chat software, businesses can:
- Capture and qualify incoming leads to boost marketing ROI
- Close deals quicker and more efficiently
- Retain customers by providing easy access to customer support and sales
- Respond to customers in real time, helping them feel valued
- Our easy-to-use software makes it easy to embed our chat widget on your website, whether built on WordPress, Squarespace, Wix, WebFlow, or another platform.
Even though our live chat widget is mobile-friendly, sometimes potential clients just want to text you instead, or they find you on Google and text before even visiting your site. So, using your live chat account — and drawing from your chat quota and instructions — our agents can answer your SMS messages, too! Just request the service by emailing us at chat@zipcom.ai. We’ll give you a text-enabled number, and then you can promote it on your site and other marketing materials.
All Zipcom chat plans are month-to-month with no annual contract required. If you’re leaving, you won’t be charged past the current billing cycle — simple as that. Starting back up again is easy, too.
Pro tip: While annual contracts aren’t required, we do offer discounts for annual contracts. Email billing@zipcom.ai for details!
Our agents log all the information gathered from your chats directly on your Zipcom dashboard. Additionally, we’ll send chat transcripts to your team via email, SMS, Slack, or Teams, so you have all the information you need after every chat. We hold onto your chat data in our system, so our AI can learn more about your business and customer base, and our agents can be best equipped to handle all conversations with your website visitors.
Zipcom.ai only charges for relevant chats to your business. Relevant chats do not include spam, sales, accidents, tests, random “hellos,” or incomplete conversations. To us, chats are relevant when we collect a name and email address, and determine the intent of the chat. Click here for more information on relevant chats.
Zipcom.ai’s agents can book reservations, consultations, meetings — you name it. Our agents have the ability to make appointments directly on your calendar. Check which scheduling software we integrate with. We can use any scheduling system that has a public scheduling link.
We’re glad you asked! Our founders have been in the telephony game since the 80’s. Once AI was unleashed we knew it was a match made in heaven.
We think we have a pretty special solution and we’re sure you’ll feel the same after giving us a try.